Reward inactivity

Trying to learn from *recent* and *dramatic* events is very human behavior ( http://en.wikipedia.org/wiki/Availability_heuristic ). As a manager how can you justify your position if you just do nothing for prolonged time periods? Aren't people who continuously improve  more clever, more working harder etc?

The answer is no and there's brilliant Nelson's Funnel experiment that provides intuition on why actually inactivity should be rewarded when considered in conjunction with products' maturity.

Here's a nice video on Nelson's experiment - the fun starts at 4:14: